TERMS AND CONDITIONS
ONESTOP MARKETPLACE LTD
Last Updated: 11-April-2025
1. Introduction
Welcome to Onestop Marketplace Ltd ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Platform"). By accessing or using the Platform, you ("User," "you," "your") agree to comply with these Terms. If you do not agree, please refrain from using our services.
2. Definitions
Platform: The Onestop Marketplace Limited website, app, and related services.
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User: Any individual or entity using the Platform.
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Seller: A User selling products/services on the Platform.
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Buyer: A User purchasing products/services on the Platform.
3. Account Registration
Users must provide accurate and complete information when creating an account.
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You are responsible for maintaining account confidentiality and all activities under your account.
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Onestop Marketplace reserves the right to suspend or terminate accounts that violate these Terms.
4. Use of the Platform
Users must use the Platform lawfully and ethically.
Prohibited activities include:
Fraud, misrepresentation, or illegal transactions.
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Posting false, misleading, or harmful content.
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Unauthorized commercial activities (e.g., spam, phishing).
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Infringing intellectual property rights.
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5. Buying and Selling
For Sellers:
Sellers must provide accurate product/service descriptions, pricing, and policies.
Onestop Marketplace may charge fees for listing or transaction processing.
Sellers are responsible for order fulfillment, returns, and customer disputes.
For Buyers:
Buyers must pay for orders promptly and comply with seller policies.
Disputes should be resolved directly with sellers; Onestop may mediate if necessary.
6. Payments & Fees
All transactions are processed securely via approved payment gateways.
Onestop Marketplace may charge service fees, which will be disclosed before purchase.
Refunds and cancellations are subject to seller policies and applicable laws.
7. Intellectual Property
All content on the Platform (logos, text, graphics) is owned by Onestop Marketplace or licensors.
Users may not copy, modify, or distribute Platform content without permission.
8. Disclaimers & Limitation of Liability
The Platform is provided “as is” without warranties of any kind.
Onestop Marketplace is not liable for:
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User disputes or third-party actions.
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Errors, interruptions, or data loss.
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Damages arising from Platform use.
9. Termination
We may suspend or terminate accounts for violations of these Terms.
Users may close their accounts at any time by contacting support.
10. Dispute Resolution
Any disputes shall first be resolved amicably.
Unresolved disputes may be subject to arbitration or court proceedings in [Jurisdiction].
11. Privacy Policy
User data is handled per our Privacy Policy, available on the Platform.
12. Modifications
Onestop Marketplace may update these Terms at any time. Continued use constitutes acceptance of changes.
13. Governing Law
These Terms are governed by the laws of Nigeria
14. Contact Us
For questions, contact:
Onestop Marketplace Ltd
Ogba, Lagos
info@onestopmarketplaceltd.com
+2347043036443
By using our Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
